Privacy policy
What we collect, why we collect it, who sees it, and what we will never do with it. Written to be read, not skimmed.
Effective September 5, 2026. This policy covers www.getseniornest.com, our phone line, text messages, and the forms on this site. SeniorNest is operated by 3MA, LLC, 4096 Jasper Loop, Dumfries, VA.
What we collect
Only what we need for the next step. When you contact us we ask for your name, a phone number or email, who the room is for, roughly when it is needed, and anything you choose to tell us. Hosts who offer a room give us their name, contact details, the town the home is in, and a description of the room. Professionals who send a referral give us their organization, their role, and the minimum facts needed to route the housing question.
We do not ask for Social Security numbers, bank details, government ID numbers, or medical records through this website. If you share health details in a message, we keep only what is needed to find suitable housing and nothing more.
The site itself keeps standard server logs. We do not run advertising trackers or sell visitor data.
How we use it
To call or text you back. To understand what kind of room is needed. To arrange a screening, a tour, or an introduction to a host. To send you information you asked for. That is the list.
Who sees it
A host home sees your details only after you agree to an introduction. A home care agency or referring professional sees them only when you ask us to coordinate with them. Service providers that run our website, email, and text messaging process data on our behalf and may not use it for anything else.
We do not sell personal information. We do not share it for anyone else's marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Text messages
You can agree to receive texts from SeniorNest in three ways: by saying yes on a phone call, by ticking the text-message box on one of our forms, or by texting our number first. Consent to texts is separate from anything else you agree to, and we record when and how you gave it.
Messages are about your housing search: callbacks, appointment and tour reminders, room availability, and replies to your questions. Message frequency varies with where you are in the process and is usually fewer than eight messages a month. We do not send marketing texts. We do not text between 8:00 p.m. and 9:00 a.m. your local time unless you text us first.
Message and data rates may apply. Reply STOP at any time to stop receiving texts; we honor it at once and send one confirmation. Reply HELP for help, or call (571) 540-7444. Carriers are not liable for delayed or undelivered messages. Our terms describe the program in full.
How long we keep it
An enquiry that does not lead to a placement is deleted or anonymized within 90 days unless you ask us to keep in touch. Records of an active placement are kept for the life of the placement plus two years. Proof of consent and opt-out is kept for six years after the relationship ends, because we have to be able to show it. Server logs are kept for one year.
Your choices
You can ask to see what we hold about you, correct it, have it deleted, or have a copy sent to you. Email brightpathandseniornest@gmail.com or call (571) 540-7444. We will confirm it is you, then act within 30 days. Where the law requires us to keep something, we will tell you what and why.
How we protect it
Your details live in an access-controlled database. Only named staff can log in to see them, and every login is recorded. We do not claim any compliance certification we do not hold. If something goes wrong with your data we will tell you without unreasonable delay, as Virginia law requires.
What we are not
SeniorNest is a housing service. We are not a medical provider and this site is not an emergency service. In an emergency call 911. This site is for adults; we do not knowingly collect information from anyone under 18.
Changes and contact
When this policy changes we update the date at the top and, where the change matters, tell people we are in contact with. This text has not yet been reviewed by legal counsel; that review is in progress. Questions go to brightpathandseniornest@gmail.com, (571) 540-7444, or 3MA, LLC, 4096 Jasper Loop, Dumfries, VA.